This event has completed.

9/11/2024 - 9/13/2024

Back by popular demand!  Join us on September 11-13, 2024, in Petoskey, Michigan, for Operation Northern Exposure, a public safety leadership forum brought to you by a partnership between MACNLOW Associates and Command Presence.  The purpose of the forum is to shine light on the important issues of individual and organization culture, leadership, and communication for public safety professionals.  Space is limited to 40 persons.  The registration fee is $995 per person and includes breakfast and lunch on both days.  Hotel accommodations are separate and discounted rates starting at $129 per night are available at Courtyard Petoskey at Victories Square. Please use this link for your room reservation.  All programs will take place at this location as well.  SNC approved (MNA2024-4742) and MCOLES registered for 302 funds.

Wednesday, September 11, 2024 (7:30 – 10:30 pm)
Fireside chat with the conference presenters and social event to familiarize attendees with each other and increase communication and participation throughout the event.  No credit hours for attendance, but participation is strongly encouraged. Enjoy the fireside chat and complimentary appetizers and beverages, as well as corn hole games, euchre, and board games.

Thursday, September 12, 2023

7:30 - 8 am:  Breakfast (included in registration fee)

8 am - noon:  Endurance: Lessons in Leadership
Rich Thacker, MACNLOW Associates
In our opening session, we will analyze the exemplary leadership skills of Ernest Shackelton, one of the foremost explorers of the 20^th century, who led a group of men on an incredibly dangerous and arduous journey to Antarctica, where their ship was destroyed and they endured nearly two years in sub-zero temperatures before being rescued. We will identify seven leadership lessons from Shackleton and why these are still relevant today, including how to build a resilient team, lead by example, and understand why adaptability, good decision-making, communication, and crisis management skills are critical to success in difficult circumstances. We’ll start off Operation Northern Exposure with some extra motivation to ignite the leader within YOU. The session includes the following topics:

1. Seven Leadership Lessons from Shackleton
2. Building a Resilient Team
3. Leading by Example
4. Communication and Motivation
5. Crisis Management and Emotional Intelligence
6. Shackleton’s Leadership Legacy and Relevance today 

Noon – 1 pm: Lunch (included in registration fee)

1-3 pm: The Many Faces of Leadership
Michael Warren, Command Presence

Leadership is primarily about two things – people and actions. People must be the focus of leaders and that focus must be the “why” driving leadership actions. In order for actions to be effective, leaders must be present, grounded in reality, and willing to deal with issues, all while looking to the future. This session will identify:
A. The four faces that leaders must be comfortable “wearing”
B. How to use the understanding of the four "faces" to care for your people
C. How the four "faces" will help you become the best leader you can be

3-5 pm: 

Preparation and Training…and then Knowing: Lessons Learned from the MSU Critical Incident
Barb Davidson, Director, Ingham County 911; Chris Rozman, Chief, Michigan State University Dept. of Police and Public Safety

A review of the events of February 13, 2023, and the actions of public safety professionals in response to the active violence incident at Michigan State University. Topics covered will include what worked, what could be improved, and how to use the insight of those directly involved in this incident to help improve your agency and its response to critical incidents.

 
Day Two: Friday, September 13, 2024

8 am to 10 am:
Using Emotional Intelligence to Achieve Organizational Objectives in Public Safety
Michael Thomas, MACNLOW Associates

Emotional Intelligence is commonly defined as the compilation of skills and characteristics that drive leadership performance.  This session will help you develop greater emotional intelligence to assist in recognizing your own emotions, those of others in the workplace, and then how to use that information to help guide thinking and behavior, adjust emotions to adapt to environments, and become a more effective leader and further your organizational objectives and success. The topics covered include:  

1. What is Emotional Intelligence (EI)
2. The Basic Emotions
3. The Human Brain
4. EI strategies for influential leadership
5. Leadership summary: Five Components of EI to become a more effective leader

10 am to 4 pm: (attendees will enjoy a working lunch, included in registration fee)
Everyone Communicates, Few Connect
John Bostain, Command Presence

Communication skills are crucial, but true success in the workplace hinges on your ability to connect with others. This sessioin, inspired by John Maxwell's book, "Everyone Communicates, Few Connect," delves deeper than simply conveying information. We'll explore strategies for building genuine connections with co-workers, citizens, and supervisors, fostering a more collaborative and productive work environment. The topics covered include:

1. The Five Principles of Connection
2. Developing Practical Skills for Connection
3. Becoming a More Influential Communicator