Emotional Intelligence is commonly defined as the compilation of skills and characteristics that drive leadership performance.  This session will help you develop greater emotional intelligence to assist in recognizing your own emotions, those of others in the workplace, and then how to use that information to help guide thinking and behavior, adjust emotions to adapt to environments, and become a more effective leader and further your organizational objectives and personal and organizational success. 

Course objectives include:

• Define Emotional Intelligence
• Understand the basic emotions
• Explore Emotions, decision making and the human brain
• Discuss Emotional contagion and Emotional Suppression
• Identify the four domains of emotional intelligence
• Emotional Intelligence strategies for influential leadership

This is a four-hour class that is SNC approved (MNA2024-4920) and the fee is $150 per person.  This offering of the course can be taken in person at Eaton County Central Dispatch in Charlotte, MI, or online in our virtual classroom featuring live instruction and interaction with the instructor and other students.