Basic 40-Hour Dispatch School
Grit & the Value of Critical Thinking: Common Sense & Emotional Intelligence in the Dispatch Center
Handling Calls Regarding Missing and Exploited Children
Behaviors & Warning Signs of an Active Shooter
Evolution of the Response to Active Shooters
Negotiations for Dispatch
Tactical Dispatching
Advanced Supervision
The Opioid Crisis and Dispatch
Swatting
Delivering Exemplary Customer Service
Professional Policing: Conduct, Character & Communication all matter!
Leadership and Coaching