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1
2

Behaviors & Warning Signs of an Active Shooter

Evolution of the Response to Active Shooters

3

Strange but True Stories from the Dispatch Center: A Call-Handling Workshop

The Opioid Crisis and Dispatch

4

Tactical Dispatching

Negotiations for Dispatch

5

Leadership and Coaching

6
7
8
9

Basic 40-Hour Dispatch School

10

Basic 40-Hour Dispatch School

11

Basic 40-Hour Dispatch School

12

Basic 40-Hour Dispatch School

13

Basic 40-Hour Dispatch School

14
15
16
17

Professional Policing: Conduct, Character & Communication all matter!

18

Social Media and the Mass Shooter

Swatting

19

Curiosity: Ignite it for Personal and Professional Growth

20

Grit & the Value of Critical Thinking: Common Sense & Emotional Intelligence in the Dispatch Center

21
22
23

Advanced 40-Hour Dispatch School

Handling Domestic Violence Calls

24

Advanced 40-Hour Dispatch School

Suicide Calls: Helping the Caller & the Telecommunicator

25

Advanced 40-Hour Dispatch School

Homeland Security for Telecommunicators

26

Advanced 40-Hour Dispatch School

Stress Management

27

Advanced 40-Hour Dispatch School

911 Dispatch Liability

28

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