Behaviors & Warning Signs of an Active Shooter
Evolution of the Response to Active Shooters
Strange but True Stories from the Dispatch Center: A Call-Handling Workshop
The Opioid Crisis and Dispatch
Tactical Dispatching
Negotiations for Dispatch
Leadership and Coaching
Basic 40-Hour Dispatch School
Professional Policing: Conduct, Character & Communication all matter!
Social Media and the Mass Shooter
Swatting
Curiosity: Ignite it for Personal and Professional Growth
Grit & the Value of Critical Thinking: Common Sense & Emotional Intelligence in the Dispatch Center
Advanced 40-Hour Dispatch School
Handling Domestic Violence Calls
Suicide Calls: Helping the Caller & the Telecommunicator
Homeland Security for Telecommunicators
Stress Management
911 Dispatch Liability