This four-hour course is designed to provide information regarding the proliferation of swatting and the impact on dispatch, law enforcement and our community as a whole. It will give an overview of the history of SWAT, the origins of Swatting, as well as how and by whom Swatting is executed. With a review of some case studies and the FBI Swatting Database, the course will examine best practices for dispatch centers to respond to these types of calls to provide a proper response to the communities and agencies we serve. Upon completion of the course, attendees will be able to:
Define Swatting and discuss what is meant by the term
Learn about the history of SWAT
Explore the origins of Swatting
List the types and techniques of executing Swatting calls
Discuss the landscape of laws in response to Swatting calls
Understand what the FBI Swatting Database is and its uses
Review Swatting Case Studies
Identify best practices for dispatch response to Swatting
This session of "Swatting" is being offered in our virtual classroom featuring live instruction and interaction.
The cost is $150 per person; SNC Approved (MNA2025-6117). The class will run from 1 pm to 5 pm.
Faculty: Rich Thacker brings over 19 years of dispatch experience to MACNLOW courses, including 16 years at Eaton County Central Dispatch where he served as CTO, supervisor, and training coordinator. A CMCP and ENP-certified professional who also has a military police background and three Army Commendations for Meritorious Service, Rich instructs in MACNLOW's Basic and Advanced 40-Hour Dispatch Schools along with specialized courses on Active Shooter Incidents, Tactical Dispatching, the Opioid Crisis in Dispatch, and more. A highly-rated instructor with hundreds of five-star reviews, Rich infuses his expertise, energy, and humor into every class.
