Event Registration - MACNLOW Associates
Advanced Alerts & Warnings (NEW!)
10/24/2024 - 10/24/2024
8:00 AM - 12:00 PM EST


Location: Virtual Classroom with Live Instruction OR at Eaton County Central Dispatch (In Person), 911 Courthouse Drive, Charlotte, MI 48813


Registration ends on 10/22/2024
Basic 40-Hour Dispatch School (In-Person OR Virtual Classrooms available)




Event Description

This course is designed to assist 911 telecommunicators and emergency management personnel in gaining confidence in issuing public alerts and warnings.  An emphasis is placed on selecting the right/best tool(s) for issuing alerts, crafting succinct yet informative messages to change the public’s behavior when an emergency occurs, and understanding the socio-behavioral response to such messages. Attendees will gain an understanding of message planning, analyze message examples, and practice message development in class.  

Course objectives include:

  • Explore types of advanced alerts/messages
  • Identify when to message and what message type to use
  • Learn best practices for messaging
  • Understand the socio-behavioral response to warning messages
  • Discuss message planning
  • Analyze message examples
  • Practice message development
  • Review messaging options, the future of WEA and the FEMA Messaging Dashboard

This is a four-hour class that is SNC approved (MNA2024-4702) and the fee is $150 per person.  This offering of the course can be taken in person at Eaton County Central Dispatch in Charlotte, MI.