MACNLOW Associates - Event Information - MACNLOW Associates

Event Name:
Introduction to Fire/EMS Dispatching: Part One

This four-hour course is designed for telecommunicators who have or will have Fire/EMS dispatch responsibilities as part of their daily duties.  Students will be taught concepts, terminology and challenges associated with Fire/EMS dispatching. The course will discuss work flow, different appartus used, fireground operations, the different responsibilities of responders and the complexities of Fire/EMS dispatching.  (SNC approved: MNA202003A)

At the conclusion of the course, attendees will: 
  • Have an increased awareness of Fire/EMS services
  • Understand the differences of Fire/EMS dispatch versus Law Enforcement dispatch
  • Be able to Identify basic fire apparatus and fire equipment
  • Have an increased understanding of basic fire terminology
  • Understand the techniques and importance of fire personnel accountability
  • Have knowledge of the types of fires and water sources
  • Be able to discuss Incident Command structure
  • Be able to recognize a Mayday and how dispatch should react
  • Be able to define EMS services
  • Know what EMD is
  • Be able to differentiate between sympathy and empathy
The cost is $150 per person.  SNC approved: MNA202003A

Event Date:

Event Time:
8:00 AM - 12:00 PM Eastern

Virtual Classroom
Virtual Classroom with Live In,

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