Attendees will complete a Stress Response Profile to analyze their individual stress levels with an emphasis on the challenges of a dispatching career, both in terms of tasks and toxic people, utilize the Thought Reframing and FIT/S/ACE approaches to handling stress, and examine individual approaches and develop skills for minimizing,
preventing and heading off stress. SNC approved with Module II (d) endorsement; MNA 201110A. The cost is $275 per person.
8:00 AM - 5:00 PM Eastern
Kalamazoo County Consolidated Dispatch 7040 Stadium Drive Kalamazoo, MI 49009