MACNLOW Associates - Event Information


Event Name:Police Supervision (Law Enforcement) aka Achieving Supervisory Excellence (Dispatch and other professions)
Description:This three-day course is designed specifically for first-line supervisors who direct, motivate, lead, appraise and discipline others.  As a result of coaching, role play, exercises, self-assessments, group discussions and lecture, participants will leave with new knowledge and skills in: 
  • Setting expectations and holding employees accountable
  • Analyzing and resolving performance problems
  • Improving workplace communication
  • Gaining listening and assertion skills
  • Coaching others for improved work performance
  • Learning behaviors and characteristics of quality leaders
  • The role of motivation in performance
With small group exercises and many examples tailored to the attendee’s profession, this class can be taken by law enforcement, dispatch or anyone in public safety.  The course is taught by Sgt. Michael Phillips who recently retired from the East Lansing Police Department with over 27 years of police experience.  Mike is a Senior Associate with MACNLOW consistently receiving the highest ratings from course attendees for over ten years. 
Event Date:6/1/2020 - 6/3/2020
Event Time:8:00 AM - 5:00 PM Eastern
Location:SpringHill Suites Hotel
111 Marketplace Blvd
Delta/Spartan Rooms
Lansing, MI 48917

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6/1/2020 - 6/3/2020
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