MACNLOW Associates - Event Information

Event Name:Active Shooter Incidents for Dispatch
Description:This course is POSTPONED until further notice due to our current public health crisis.  If you'd like to be placed on the contact list for when this course is rescheduled, please send email to or call 517-410-0825.  If you have already registered for the class, you will automatically be notified when new dates are available.  Thank you!

Active shooter incidents are dynamic situations that pose many unique challenges for public safety communications.  These situations require an enormous response from law enforcement, fire, EMS, various support entities and communication centers.   As with any other type of emergency situation, the telecommunicator plays a vital role in the response to an active shoot incident.
This course will provide case studies about several high-profile active shooter incidents, the issues and challenges posed by an active shooter incident and what role the telecommunicator plays in mitigating the damage.  Upon completion of this course, the participant will be able to:
  • Define an Active Violence Incident (AVI) and its different phases;
  • Describe the key issues and challenges of an AVI;
  • Define the roles and responsibilities of the telecommunicators in an AVI situation; and,
  • Describe how to manage the consequences of an active shooter incident.
Event Date:4/22/2020
Event Time:8:00 AM - 5:00 PM Eastern
Location:Center Line Police Department
7070 E 10 Mile,
Center Line, MI 48015

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