This course is designed to assist 911 telecommunicators and emergency management personnel in gaining confidence in issuing public alerts and warnings. An emphasis is placed on selecting the right/best tool(s) for issuing alerts, crafting succinct yet informative messages to change the public’s behavior when an emergency occurs, and understanding the socio-behavioral response to such messages. Attendees will gain an understanding of message planning, analyze message examples, and practice message development in class.
Course objectives include:
This is a four-hour class that is SNC approved (MNA2024-4702) and the fee is $150 per person. This offering of the course can be taken in person at SpringHill Suites Hotel, 111 Marketplace Blvd, Lansing, MI, or online in our virtual classroom featuring simultaneous instruction and interaction.
| 6/12/2025 |    |