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VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH
PRODID://MACN//481894
BEGIN:VEVENT
DTSTAMP:20260514T125325
VTIMEZONE:America/New_York
DTSTART:20260224T130000Z
DTEND:20260224T220000Z
UID:481894
SUMMARY:Suicide Calls: Helping the Caller & the Telecommunicator
LOCATION:Kalamazoo County Dispatch or Virtual Classroom, 7040 Stadium Drive, Kalamazoo, MI
DESCRIPTION:Suicide Calls: Helping the Caller & the Telecommunicator\n\n02/24/26 08:00 AM EST\n - 02/24/26 05:00 PM EST\Description:\nAttendees will discuss facts, statistics, and myths about suicide and suicidal callers, practice their reflective listening skills, discuss crucial direct questions to ask to keep the caller talking, and gain call handling methods proven effective for others. The course also addresses telecommunicator stress and self-care techniques and resources. \n\nSNC approved with Module II (b) endorsement; MNA2022-2928 traditional classroom or MNA2025-6078 virtual classroom/hybrid course. The cost for this one-day course is $275.\n\Location:\nKalamazoo County Dispatch or Virtual Classroom\n7040 Stadium Drive\nKalamazoo, MI
X-ALT-DESC;FMTTYPE=text/html:Suicide Calls: Helping the Caller & the Telecommunicator
02/24/26 08:00 AM EST - 02/24/26 05:00 PM EST
Description:
Attendees will discuss facts, statistics, and myths about suicide and suicidal callers, practice their reflective listening skills, discuss crucial direct questions to ask to keep the caller talking, and gain call handling methods proven effective for others. The course also addresses telecommunicator stress and self-care techniques and resources.
SNC approved with Module II (b) endorsement; MNA2022-2928 traditional classroom or MNA2025-6078 virtual classroom/hybrid course. The cost for this one-day course is $275.
Location:
Kalamazoo County Dispatch or Virtual Classroom
7040 Stadium Drive
Kalamazoo, MI
PRIORITY:3
TRANSP:TRANSPARENT
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DESCRIPTION:Reminder
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